For your personal assistance as a regify user the respective regify providers are responsible. The following procedures can help you to solve the problem by yourself:
Invalid Username/Password, Status Code 10
- Please enter the same e-mail address that you used for registering the regify account.
- The password has to be entered exactly. This includes uppercase and lowercase writing.
- If this does not help you, consider resetting your password (see "I forgot my password").
I forgot my password
- Please go to this website: reset regify password
- Reset your password. You will receive an e-mail from your regify provider. This e-mail contains a link to click.
- After klicking the link in the e-mail, your web-browser opens up. Please follow the instructions.
- If you do not get the e-mail in the next 15 minutes, please check your spam or junk folder.
- If you do not have success, please contact your regify provider. You will find his website in the email you got after the password reset.
The password does not work (but it did before)
- If you changed your password recently (in the regify portal), you need to change it also in your local device (PC, mobile).
- Please open your regify software, enter the settings/configuration menu and enter the new regify password.
- The dialogue offers a "check connction" button. Please click it to verify your connection.
Special case Piepenbrock
If you are an employee of Piepenbrock, there is an
extra webseite for your payslips. You can also find an option to reset your password (
Forgotten password below the password field) and a link "Help and Support" with additional help and contact information of your employer.